Beauty Clinic
Lucia Clinic
Inquiry Capture & Human Handoff
crm.devpumas.com/queue
Queue
Agents
Contacts
Settings
Handoff Queue
Waiting
New Lead
With Agent
Sarah K.
Resolved
M. Ahmed
R. Fernandez

Overview
A Dubai beauty clinic was losing inquiries to slow WhatsApp replies. We built an automation that instantly acknowledges every message, collects patient details, and hands the conversation off to a live agent the moment a real lead is ready.
Tech & Tools
WhatsApp Business APILead CaptureHuman Handoff