Our Expertise

WhatsApp Automation

Automate customer conversations, appointments, orders, and support on WhatsApp, the channel your customers already use.

WhatsApp official Business API
Lead Capture
Appointment Booking
15+
Automations Deployed
80%
Faster Response Times
24/7
Always-On Support
10+
niche Served

Overview

We build WhatsApp Business automations that handle order updates, appointment booking, FAQs, and lead capture without a human glued to the phone. Integrated with your CRM and catalog, so conversations turn into completed orders.

Need help with WhatsApp Automation?

Let's discuss how we can help you achieve your business goals.

What We Offer

  • WhatsApp Business API integration
  • Lead capture
  • Ecommerce Order Placement
  • Appointment booking/reschudeling
  • Automated order & booking flows
  • Custom Build CRM
  • AI-powered FAQ & support replies
  • CRM & catalog integration
  • Human handoff for complex queries
PortfolioIllustrative

WhatsApp Automation Projects We've Shipped

A sample of the kind of builds we deliver, across industries.

crm.devpumas.com/inbox
Inbox
Contacts
Templates
Settings
Conversations
New LeadHi, I saw your ad on Instagram...
Sarah K.Can I book for this Friday?
M. AhmedThanks, see you then!
R. FernandezWhat are your opening hours?
Dental Clinic

Value Dent

Welcome Flow & Lead Capture

A dental clinic wanted every WhatsApp inquiry to turn into a booked consultation instead of going cold. We built an automation that greets new contacts with a branded welcome message, asks what treatment they're interested in, and routes qualified leads straight to the front desk.

WhatsApp Business APIWelcome FlowLead Capture
crm.devpumas.com/products
Products
Orders
Customers
Settings
Inventory
Organic Apples (lb)$3.99
Whole Wheat Bread$2.49
Farm Eggs (dozen)$4.29
Fresh Milk (1L)$1.99
Local Honey (jar)$6.99
Organic Spinach$2.99
Grocery & Retail

Jasper's Market

Always-On Greeting & Store FAQs

A local grocery store wanted every WhatsApp message answered instantly, even outside store hours. We built an always-on automation that greets every new conversation with store info, then routes product and order questions into the right flow.

WhatsApp Business APIAuto-ReplyStore Info & FAQs
crm.devpumas.com/contacts
A
NamePhoneLeadSourceStatus
New Lead+1 (555) 204-7731YInstagramNew
Sarah K.+1 (555) 118-4420YWebsiteContacted
M. Ahmed+1 (555) 337-9012NReferralBooked
R. Fernandez+1 (555) 552-6688YGoogle AdsNew
Aesthetics & Cosmetic Clinic

Aesthetics International

Scoped AI Assistant & Guardrails

An aesthetics clinic needed their WhatsApp AI to stay strictly on-topic instead of answering unrelated questions like a general-purpose chatbot. We built guardrails into the automation so it politely redirects any off-scope message back to treatments, pricing, and appointment booking.

WhatsApp Business APIAI GuardrailsAppointment Booking
crm.devpumas.com/queue
Queue
Agents
Contacts
Settings
Handoff Queue
Waiting
New Lead
With Agent
Sarah K.
Resolved
M. Ahmed
R. Fernandez
Beauty Clinic

Lucia Clinic

Inquiry Capture & Human Handoff

A Dubai beauty clinic was losing inquiries to slow WhatsApp replies. We built an automation that instantly acknowledges every message, collects patient details, and hands the conversation off to a live agent the moment a real lead is ready.

WhatsApp Business APILead CaptureHuman Handoff

Simple, Transparent Pricing

Pick the scope that fits your business, or talk to us about something custom.

Estimated pricing — final quote confirmed after a quick chat.

Basic

A single automated flow to handle FAQs or order updates.

Starting at
$399
  • 1 automated flow (FAQs or order updates)
  • WhatsApp Business API setup
  • Automated welcome & auto-reply messaging
  • AI LLM model integration
  • 2 days delivery (Meta API approval depends upon meta) + 2 weeks of support
Get Started
Most Popular

Standard

Booking flows with CRM sync and human handoff.

Starting at
$799
  • Everything in Basic
  • Retrieval-Augmented Generation (RAG)
  • Order & appointment booking flows
  • 1 CRM / catalog integration
  • Human handoff for complex queries
  • 1 week devliery (Meta API approval depends upon meta) + 1 month of support
Get Started

Premium

Multi-flow automation across departments with dedicated onboarding.

Starting at
$1,499
  • Everything in Standard
  • Multi language
  • Multi-flow automation across departments
  • Custom CRM build / catalog integrations
  • Dedicated onboarding + flow workshop
  • 4 week devliery (Meta API approval depends upon meta) 2 months of support & monitoring
Get Started

Need something custom? Bigger scope, multiple locations, or a unique workflow — let's talk.

Chat with us

How We Deliver WhatsApp Automation

A transparent, agile process from kickoff to launch.

01

Discovery & Flow Mapping

We map out your most common customer conversations orders, bookings, FAQs to define what should be automated.

02

WhatsApp Business API Setup

We handle the official WhatsApp Business API application and approval process on your behalf.

03

Flow & Integration Build

We build the automated conversation flows and connect them to your CRM, catalog, or order management system.

04

Testing & Handoff Rules

We test every flow end-to-end and configure when a conversation should hand off to a human agent.

05

Launch & Optimization

We go live and monitor conversation analytics, refining flows based on real customer behavior.

Frequently Asked Questions

Common questions about our whatsapp automation services.

We handle the WhatsApp Business API setup and approval process for you as part of onboarding.

Ready to start your WhatsApp Automation project?

Tell us about your goals and we'll get back to you with a tailored proposal within 24 hours.